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We process personal data based on consent according to Art. 6(1)(a) GDPR, which you are free to give or refuse.
When visiting our website, we automatically collect information about your device. This information includes your browser, IP-address, time zone, and cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages and/or products that you view, what websites or search terms referred you to the website and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”
We collect your device information using the following technologies:
Additionally, when you make a purchase or attempt to purchase through the website, we collect specific personal information about you, including your name, e-mail, telephone number (optional), billing address, shipping address and payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). In detail:
Additionally, we use your disclosed Order Information to:
We use the Device Information that we collected to help us screen for potential risk and fraud (in particular, your IP-address), to direct you to the right language of our website, and more generally to improve and optimize our website. For example, by generating analytics about how our customers browse and interact with the website, and assess the success of our marketing and advertising campaigns.
Sharing your personal information
We do not and will never sell or provide any of your personal data to a third party that isn‘t related to providing a Stilnest service to you. We work hard to gain your trust and provide you with the best products and services. We respect your privacy and your rights. We do, however, share your Personal Information with third parties that help us with your order fulfillment.
How We Protect Your Information
We are committed to protecting the information we receive from you. However, Stilnest is and will not be liable for disclosures of your information, including personal information, due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorized access to data retained in our servers, however, due to the inherent open nature of the internet, Stilnest cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their personal information may be intercepted in transit.
How long we store your information
Your data will be held as long as is necessary for the purposes named in this Privacy Notice. Especially for the fulfilment of our contractual and legal obligations. Also it may be stored for defence against legal claims.
If you close your customer account, we will delete all the data we have stored regarding you.
We use online advertising to keep you informed of our services and products. That is why you may see Stilnest banners and ads on other websites and apps. This is managed by digital marketing networks and advertising technologies. You will see those types of ads based on information you provided, or your previous use of Stilnest.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ad
Please note that we do not alter our website data collection and use practices when we see a “Do Not Track” signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
We would like to remind you about your rights:
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
In case we make significant changes we will update you by email. We will use the by you provided email or with an announcement on the website so you can review it before you continue to use Stilnest services.
How to contact us
If you’d like to, you can write to us at:E-Mail: email@example.com
Spontaneous Order GmbHKastanienallee 37, 10119 BerlinHRB 161054 B,Amtsgericht CharlottenburgUSt-IdNr. (VAT): DE 283826487
Executive Director: Tim Bibow
Data Protection officerStilnest is a registered trademark of the Spontaneous Order GmbH.
Last updated: 30.10.2020